People come in a wide range of abilities, from a diverse range of cultures and backgrounds. It’s this uniqueness that makes each of us special, but also means we all face unique challenges. When caring for people living with physical, mental or sensory impairments, a customised approach always needs to be adopted. That being said, here are three tips that are universally applicable and can be applied on a daily basis to improve the level of care for your clients.

Offer your assistance and never assume

Never make the assumption that your client always needs assistance. They may have a disability but that doesn’t mean that they are incapable of doing other tasks on their own. Staying independent and active is a form of empowerment regardless of your age or ability, and it’s sometimes the little wins that make a difference to one’s overall wellbeing. Instead of automatically helping with every small task, try to offer your assistance first to see if your client actually wants help.

Also, avoid assuming that your client is incapable of managing their own medical treatment. If your client can manage the treatment on his or her own, there may be no need for you to contact any of their family members for assistance.

Treat them just like everyone else

Keep in mind that individuals with disabilities are no different from anybody else. Many people with disabilities believe that their condition does not define them—and that's true. Treat them with respect and value their dignity. Deepen your understanding of your client; remember that it's essential to get to know someone beyond their disability. This is one of the best ways to care for someone who has a temporary or permanent condition.

Additionally, you can give outstanding care through compassion and dignity, learning about your clients’ abilities and knowing them on a profound level. Respect their humanity and independence. Also, don't be reluctant to ask (whatever it is you need to ask) - it is preferable to seek clarification rather than to assume and risk a misunderstanding that might lead to your client mistrusting you as his or her caregiver.

Learn about the disability of your client

Since various kinds of disabilities affect people in different ways, it's a good idea to do your homework about the condition ahead of time, especially if you're unfamiliar with it. By doing so, you will be able to avoid certain mistakes and provide better treatment.

Also, speak to your client directly. Don't jump to the conclusion that they won't comprehend what you're saying. Even if they are unable to react in certain cases, it is necessary to address and acknowledge their presence and approval. This is also one of the best ways to make them feel comfortable. Don't hesitate to ask questions if you're confused about anything. People with disabilities who are able to communicate, as well as their family caregivers, are usually happy to educate people about their condition.

Final Thoughts

Remember the essentials listed above, while also keeping in mind the significance of basic human connections, and you will be able to break away from the outdated ways of caring and engaging with people with disabilities.

At Tunstall, we value people’s health, safety, wellbeing and independence. We’ve helped people in over 50 countries through our assistive technologies and Connected Care devices, so that people of all abilities can enjoy and celebrate their independence. Learn more today by contacting our team.