Meet the Tunstall Gem4®

In the Monitored by Loved Ones monitoring option, you can add up to four (4) emergency contacts on your Tunstall Gem4. In the case of Connected Care monitoring, there is no need to add any contacts as your device will be auto-dial to Tunstall's 24/7 response centre.

In the Monitored by Loved Ones monitoring option, you can configure the emergency contacts for your alarm unit at any time via your user-friendly Online Portal - instructions on how to do this are included when you purchase your alarm unit.

During checkout, you’ll be asked if you want a Tunstall technician to deliver & install the alarm unit for you. This will incur an additional service fee of $176, depending on your location. If you prefer to install the base alarm unit yourself, or have a loved one/caretaker assist you with this, we only charge a $19.90 shipping & handling fee to ensure your device is safely delivered via registered post.

Once you’ve purchased your alarm unit, the only ongoing cost is the cost of keeping your monitoring service active:

• Loved Ones Monitoring package - no costs for the first 12 months. After this, you’ll need to register the alarm’s SIM card with a provider to keep it active. Tunstall can provide this service for $10/month and includes access to the user portal where you can manage your alarm’s contacts.

• 24/7 Connected Care Monitoring delivered by Tunstall Healthcare, a monitoring fee of $31.30/month applies.

No, the Tunstall Gem4 in particular weighs only 53 grams. The weight of our personal alarms are hardly noticeable so they wouldn’t interfere with your day-to-day activities.

The choice between a Loved Ones Monitoring Package and the 24/7 Connected Care Monitoring Package depends on your individual needs and preferences. A Loved Ones Monitoring personal alarm is designed to be monitored by family members or caregivers, who can respond in case of an emergency. This can be ideal for individuals who have family members or caregivers who are regularly available to monitor the alarm and respond in case of an emergency. On the other hand, our 24/7 Monitoring Package is designed to be monitored by a professional care team. When activated, the alarm calls our Customer Care Centre, where trained operators can assess the situation and contact emergency services if necessary. Ultimately, the best choice will depend on your individual needs and circumstances. It may be helpful to consider factors such as your living situation, support network, and health status when deciding.

Choosing the right personal alarm depends on your individual needs and preferences. Some factors to consider include the features of the device, the cost, the provider's reputation, and the quality of their customer service. It's also a good idea to read reviews and talk to other people who have used personal alarms to get an idea of what to expect.