myPortal
myPortal helps care providers securely access their client data, trends and alerts any time. myPortal gives providers a simple and effective analytics tool, able to quickly view location summaries or drill down into individual activity.
myPortal can be accessed from any browser on any device, so that information is always on hand. myPortal also draws on data from Tunstall’s own PNC call handing system, so it’s up to date with all the latest information and alerts.
Through myPortal, care providers are able to:
monitor changes across their entire population of residents
visualise device status and usage
access on-demand reporting across all villages, residents and devices
see real-time information on alarm activations and testing patterns
Key features
Four standard reports that can be tweaked to suit your needs.
People Monitored - a list of all residents and their contact details.
No Contact - A list of all residents who have not used their alarms.
User Activations - A list of every user initiated interaction with our care technology.
Status Updates - A list of hardware initiated events from our care technology.
An incident view showing a chronological list of all resident interactions that have resulted in assistive actions. This can be drilled down to show all the steps Tunstall took to resolve an incident.
A notification feature that will send an email and/or SMS to alert you of an incident with your resident/s.
A real-time recent activations map showing you any user initiated activity with our care technology in the last hour.
A DIY report tool to generate specific reports, exactly as you need them. This tool enables you to run reports whenever you like, save a favourite template, and export data to CSV.
A household view to drill down to specific hardware and resident status information.